THIS WEEK FLASH SALE & DEALS
Subject to availability on Limited days *** Same day ticketing required *** SUPER SAVER SALE FARES to INDIA *** Read more...
   |   
SUPER SAVER DISOUNTED FARE IN UNITED,LUFTHANSA,SWISS for Summer, CashBack Discounted fare in EMIRATES,QATAR,TURKISH, KUWAIT AIRLINES.All deals are from  USA TO INDIA.CONTACT US.   Read more...
   |   

Please browse the most frequently asked questions by our customers and you may easily find the answer to your question:

Air FAQ

Q. How do I change my date of travel after ticket is issued ?

Once ticket is issued, any date changes to your itinerary will incur change fee plus applicable fare difference for your new date of travel.It differs fron airlines to airlines and depend on your itinerary types. Check with us (on working days only) before making any changes at least before 72 hours of departure. Name changes are not permitted.


Q. What is an “E” ticket?

E-tickets, are offered by many major airlines, and allow you to travel without a paper ticket, eliminating the worry of leaving your tickets behind. Onetravel.com offers e-tickets when they are available.

Bring government issued photo identification (such as a driver’s license or passport) to the airport
E-ticketed passengers must have a printed boarding pass in order to proceed directly through security for check in at the gate. Customers with check-in baggage or E-tickets who do not have printed boarding passes must go to the ticket counter prior to going through security checkpoints.


Q. Why are the fares different from other agents  and sites?

Airlines practice the marketing concept known as "yield management," where they sell as many seats as they can at the highest price they can get. It is impossible to pinpoint the cost of any single seat on any given flight. For example, some seats will be assigned special fares for corporate clients, while other seats will have been sold through a consolidator at a discount. Similarly, some fares may have been bought at a discount with frequent-flier award points or from a last minute Web special. At our online site, you will always be quoted the lowest fare available to us at that time.For quote also (consolidator fare) , we always quote lowest fare at that time.

 Q. How do I cancel this reservation?

Most airline tickets issued are non-refundable, and non-transferable. Name changes are not permitted. However, you may be able to exchange your tickets for different dates. Penalty fees apply and not all tickets are changeable. Check with us (on working days only) before making any changes at least before 72 hours of departure.

Q. Please quote me a fare.

As airlines fill flights or change fares, our database immediately reflects those changes for online fare. Since the fares change frequently we are unable to quote fares via email. We only quote what is available at that point of time. For quote also (consolidator fare) , we always quote lowest fare at that time without checking availability of seat. If you are ready to buy withinn 72 hours, then fill up our Online Quote Form (with itinerary) and we will be able to quote you near approxmate fare based on seat availability.

Q. Why do I need a paper ticket?

Many airlines still require a paper ticket to be issued. It is dependent on many factors, including the destinations, airlines and if you have selected multiple airlines. Many international destinations require paper tickets. We will send you an email advising you if your tickets have been issued as paper.

Q. Can I have my paper tickets shipped to a different address?

 Paper tickets cannot be sent to International addresses. The following restrictions apply:

Paper Tickets can only be shipped to the US Billing address of the credit card holder on whose card the ticket was purchased. We are unable to ship to A.P.O. or F.P.O. addresses, and no C.O.D orders can be accepted. Issue of papaer tickets will incur $15 per pax  and will be shipped free by regular mail (USPS) within continental United States. For Fedex/UPS, there will be additional charge (check with us).

Q. Can I change the name on my ticket?

All reservations must be made in the EXACT name of the person traveling - no nicknames. For international travel the name on the reservation must be EXACTLY as it appears on the traveler's passport

Q. Is my online purchase guaranteed?

All requests submitted, even if availability displays are provided, are requests only. Any requests that cannot be confirmed will receive notification by email.When you make your reservation request, if an electronic ticket cannot be issued, a paper ticket will be issued and shipped to you. The only time a paper ticket will be issued is if an electronic ticket is not available.

Q. How do I book an infant ticket?

Infants are children under age 2. Each traveler age 12+ may accompany up to two infants in their own seats or one infant in the traveler's lap.
Lap - Travelers (must be age 12+) in your party will hold the infant(s) throughout the flight. Please note that while infants in laps usually ride for free on domestic flights, a fee is charged on most international flights.
Seated - A separate seats for the infant. You will be required to supply an infant car seat to ensure the infant's safety. The car seat must meet airline specifications. Seats reserved for infants may be billed at special infant fares. Please check with us for details.

Q. Where do I confirm my reservation?

All flights should be confirmed with the airline directly. We recommend that you do so at least 72 hours prior to departure.

Q. How do I confirm my seat assignments and meal request ?

 We only put the requests to the airlines. You'll need to call the airline directly to confirm.
On certain flights, the airline will allow us to request seats on your behalf (but these are only requests, and need to be verified with the airline.

Q. Types of trips

   1. Roundtrip means you will fly from one location to another, and then back to the first location.
   2. One way means you will fly from one location to another, and will not return to the first location.
   3. Multiple destinations means you will visit several locations and therefore need to choose flights between each of those locations.

Q. Types of travelers

You will need to supply the number of travelers in each age category. You can include up to six travelers per trip.

    1. Seniors are travelers ages 65 and older. Fares may not be discounted on all flights.
   2. Adults are travelers ages 18 through 64.
   3. Children are travelers ages 2 through 12. Although most airlines charge full fares to children older than 11.
   4. Infants are children under age 2
   5. Infant ticket options:

Contact our sales team to book flights traveling with infants

    * lap—Adults traveling) in your party may hold the infant(s) throughout the flight. Please note that while infants in laps usually ride for free on domestic flights, a fee is charged on most international flights.
    * seated—a separate seats for the infant. You will be required to supply an infant car seat to ensure the infant's safety. The car seat must meet airline specifications. Seats reserved for infants may be billed at special infant fares. Please check with the carrier for more information.

Q. Unaccompanied minors
Most airlines allow unaccompanied minors to travel on their flights. Please contact the airline prior to purchasing your ticket to verify all rules and restrictions regarding unaccompanied minor travel.

 General Guidelines:

    * Children may travel unaccompanied between the ages of 5-17. Age restrictions may vary per airline.

    * Many airlines require unaccompanied minors travel on direct (makes a stop but does not require change of planes) or nonstop flights.
    * Unaccompanied minors are not allowed to travel on the last flight of the day. This includes any connection points.
    * Most airlines provide (or require) supervision service for minors from the time of boarding until the
time the minor is met at the final destination. This is called Unaccompanied Minor Service and there is a charge for this service. You must verify this cost directly with the airline.
 
    * Bring a birth certificate or other valid identification to the airport showing the child’s date of birth.

    * The airline will usually want to know who is meeting the minor at the destination. Identification will be required for the adult meeting the minor.

    * Have the person who is escorting the unaccompanied minor to the departing flight bring a valid form of identification so they can get a pass to escort the child through security checkpoint.
    * Standby reservations are not allowed for unaccompanied minor travel.
Again, please call the airline prior to purchasing tickets to inquire about unaccompanied minors rules and costs.
top